Privacy Policy
Traxmon — traxmon.app
Effective Date: October 28, 2026
Last Updated: October 28, 2026
This Privacy Policy explains how Traxmon LLC ("Traxmon," "we," "us," or "our") collects, uses, shares, and protects information about you when you use our web application at traxmon.app (the "Service"). By using the Service, you agree to the practices described in this policy.
Traxmon is an independent, third-party Pokémon GO companion application. We are not affiliated with, endorsed by, or connected to Niantic, Inc., The Pokémon Company, Nintendo, or any of their subsidiaries or affiliates.
1. Information We Collect
1.1 Information You Provide Directly
- Email address — required for account registration and transactional communications.
- Username — required when you create an account through our sign-in provider. It is the name shown for your account in the app.
- Waitlist email — if you join the beta waitlist, we collect your email address and the date you signed up so we can invite you to the beta. You don't need an account to join, and we don't store your IP address with it.
- Password — if you have a Traxmon account with a password, it is stored only as a salted, one-way hash (PBKDF2-SHA256). We never store your password in plain text and cannot retrieve it. If you sign in through Clerk with an email and password, that password is handled by Clerk and is not stored by Traxmon (see Section 1.4).
- Display name — optional; used to personalise your experience within the app.
- Pokédex tracking data — which Pokémon you have marked as caught, shiny, shadow, lucky, hundo, purified, XXL, XXS, gigantamax, or mega, and related variant flags.
- Friends and social data — friend nicknames, group tags, contact details, home and travel regions, notes, and friendship and interaction progress you enter for your Pokémon GO friends.
1.2 Information Collected Automatically
- IP address — collected for security purposes, rate limiting, and abuse prevention.
- Device and browser information — basic technical details (browser type, operating system) used for security and compatibility purposes.
- Login timestamps — the date and time of your account sign-ins.
- Usage data — aggregate statistics such as OCR scan count, number of friends added, and features accessed. This data is used to improve the Service and is not sold.
- Authentication cookies — cookies used to keep you signed in and to protect your session. We do not use advertising or cross-site tracking cookies.
1.3 Payment Information
All payment processing is handled by Stripe, Inc. We never receive, store, or have access to your credit card number, bank details, or other financial instrument data. Stripe processes payments in accordance with its own Privacy Policy. We do store your Stripe Customer ID and subscription status (e.g., active, cancelled, plan tier) to manage your access to paid features.
1.4 Sign-In and Authentication (Clerk and Google)
You can sign in to Traxmon with an email and password, or with your Google account. Sign-in through these options is provided by Clerk, Inc. ("Clerk"), a third-party authentication service. When you use it:
- Clerk collects and stores the information needed to create and secure your sign-in, such as your email address, your password (if you choose email and password), and session and device information. Clerk handles this information under its own Privacy Policy.
- If you choose Sign in with Google, Google shares your email address and basic profile information (such as your name and profile picture) with Clerk. We request only the basic sign-in permissions (email, profile, and OpenID). We do not request access to your Gmail, Google Drive, Google Calendar, contacts, or any other Google data.
- Traxmon receives from Clerk a verified email address and a Clerk user ID. We store these, along with the username you choose, to create or sign you in to your Traxmon account. We do not use your Google name or profile picture in the Service.
- If you already had a Traxmon account, we link it to your Clerk sign-in only when the verified primary email address on your Clerk account matches the email on your Traxmon account.
Traxmon's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use the information we receive from Google only to sign you in and to provide and maintain your Traxmon account. We do not sell it, use it for advertising, or transfer it to others except as needed to provide the Service, to comply with law, or as part of a business transfer described in Section 3.3.
1.5 OCR Screenshot Data
When you use the OCR import feature, screenshots you upload are transmitted to the Google Cloud Vision API for text extraction. Screenshots are processed in transit and are not stored on Traxmon servers after processing is complete. Google processes this data in accordance with its Cloud Privacy Notice.
1.6 What We Do NOT Collect
- Your real name. We do not ask for it, and we do not store the name on your Google account.
- Your location or GPS data
- Niantic account credentials or authentication tokens
- In-game currency, items, or Pokémon GO account data
- Data from children under the age of 13
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service and its features
- Authenticate your account and keep it secure
- Process subscription payments and manage your subscription status via Stripe
- Send transactional emails (account confirmation, password resets, billing receipts) via Resend
- Email people who joined the beta waitlist about their invitation and about our launch
- Perform OCR processing on screenshots you submit
- Detect and prevent fraud, abuse, and security incidents
- Respond to your support requests
- Comply with applicable legal obligations
- Improve and develop the Service based on aggregated usage patterns
We do not sell your personal data to third parties. We do not use your data for behavioural advertising.
3. How We Share Your Information
We share your information only in the following limited circumstances:
3.1 Service Providers
We work with the following third-party service providers who process data on our behalf:
Each provider is bound by data processing obligations consistent with applicable law.
3.2 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Traxmon, our users, or others.
3.3 Business Transfers
If Traxmon is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.
3.4 With Your Consent
We may share your information in other ways if you have given us explicit consent to do so.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. Specifically:
- Account data is retained until you request deletion of your account.
- Waitlist email addresses are kept until you register or ask us to remove yours (email support@traxmon.app).
- After account deletion, we will remove or anonymise your personal data within 30 days, except where we are required to retain it for legal, tax, or fraud prevention purposes.
- If you sign in through Clerk, deleting your Traxmon account does not by itself delete your Clerk record. When you ask us to delete your account, we will also delete your Clerk account.
- Billing records may be retained for up to 7 years as required by US tax law.
5. Your Rights and Choices
5.1 All Users
Regardless of your location, you have the right to:
- Access your data — view your data in the app at any time, or request a copy of all your Traxmon data by emailing support@traxmon.app.
- Correct your data — update your display name at any time from the Account page; to change your email address, contact us.
- Delete your account — permanently delete your account and all associated data from within the app or by contacting us. If you signed in only through Clerk, including Sign in with Google, email support@traxmon.app to have your account deleted.
- Manage your subscription — cancel or modify your subscription at any time via the Stripe Customer Portal.
- Revoke Google access — if you used Sign in with Google, you can remove Traxmon's access at any time from your Google Account's third-party connections page.
5.2 European Union and UK Users (GDPR / UK GDPR)
If you are located in the European Economic Area or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to data portability, the right to restrict processing, and the right to lodge a complaint with your local supervisory authority. Our lawful basis for processing is (a) contract performance for account and subscription features, (b) legitimate interests for security and fraud prevention, and (c) consent for marketing communications.
To exercise any GDPR right, contact us at support@traxmon.app. We will respond within 30 days.
5.3 California Residents (CCPA / CPRA)
If you are a California resident, you have the right to know what personal information we collect and how it is used, the right to delete your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of your personal information. We do not sell or share personal information as defined under the CCPA. To exercise your rights, contact us at support@traxmon.app.
6. Data Security
We take the security of your data seriously and implement the following measures:
- Passwords stored by Traxmon are hashed with a salted, one-way algorithm (PBKDF2-SHA256) before storage and are never stored in plain text. Passwords for Clerk sign-ins are handled by Clerk.
- Sign-in tokens issued by Clerk are cryptographically verified on our servers before any session is created.
- All data transmission occurs over HTTPS/TLS encryption.
- Access to user data is restricted to authorised personnel only.
- Rate limiting and IP-based controls are applied to protect against abuse.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Children's Privacy
Traxmon is intended for users who are at least 13 years of age (or 16 years of age in the European Union and United Kingdom). We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@traxmon.app and we will take steps to delete such information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where required by law or where feasible, by sending a notice to your registered email address. Your continued use of the Service after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
This document was last updated on October 28, 2026. Traxmon is an independent third-party application and is not affiliated with Niantic, The Pokémon Company, or Nintendo.