Terms of Service

Traxmon — traxmon.app
Effective Date: October 28, 2026
Last Updated: October 28, 2026

1. Acceptance of Terms

By accessing or using Traxmon at traxmon.app (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service. These Terms constitute a legally binding agreement between you and Traxmon LLC, a Virginia limited liability company ("Traxmon," "we," "us," or "our").

We reserve the right to update these Terms at any time. We will notify you of material changes by updating the "Last Updated" date and, where feasible, by sending notice to your registered email address. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

2. Eligibility

You must be at least 13 years of age to use the Service. If you are located in the European Union or United Kingdom, you must be at least 16 years of age. By using the Service, you represent and warrant that you meet the applicable minimum age requirement.

The Service is not directed to children under 13. If we become aware that a user is under 13, we will terminate their account and delete their data.

3. Independence from Niantic, The Pokémon Company, and Nintendo

Traxmon is an independent, third-party application and is not affiliated with, endorsed by, sponsored by, or in any way officially connected to Niantic, Inc., The Pokémon Company, Nintendo Co., Ltd., or any of their subsidiaries or affiliates.

Pokémon and Pokémon GO are trademarks of Nintendo / Creatures Inc. / GAME FREAK inc. All Pokémon names, characters, and related indicia are property of their respective owners. Traxmon makes no claim of ownership over any Pokémon intellectual property.

Traxmon does not interact with Niantic's servers, access Niantic's APIs, or connect to your Pokémon GO account in any way. All tracking data is entered or imported by you and stored independently on Traxmon's servers.

4. User Accounts

4.1 Registration

To access most features, you must create an account. You can sign in with a valid email address and a password, or with your Google account, and you must choose a username when you sign up. You agree to provide accurate information and to keep it current. Your username must not impersonate another person or entity or be offensive, and we may require you to change a username that violates this rule.

4.2 Sign-In Providers

Sign-in to Traxmon is provided through Clerk, Inc. ("Clerk"), a third-party authentication service, and optionally through Google. When you use these services, you are also subject to their own terms and privacy policies, and we are not responsible for them. Traxmon does not receive or store the password you use with Clerk. If you already had a Traxmon account, it is connected to your Clerk sign-in only when the verified primary email address on your Clerk account matches the email on your Traxmon account. Signing in with Google gives Traxmon access only to your sign-in details as described in our Privacy Policy, and nothing else in your Google account.

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@traxmon.app if you believe your account has been compromised.

4.4 One Account Per User

You may only create one account per person. Creating multiple accounts to circumvent restrictions, access limits, or subscription tiers is prohibited.

4.5 Account Termination by You

You may delete your account at any time from your account settings. If you signed in only through Clerk, including Sign in with Google, email support@traxmon.app and we will delete your Traxmon account and your Clerk account. Deletion is permanent and cannot be undone.

5. Subscriptions and Payments

5.1 Free Tier

Traxmon offers a free tier that includes the Pokédex tracker for all species, with Caught, Shiny, and Hundo tracking, and the Friends tracker for up to 25 friends with all friends features. Every Traxmon account is limited to tracking one Pokémon GO account.

5.2 Closed Beta

Traxmon is currently in a closed beta available by invitation only. During the beta, invited users may access paid features at no charge. Beta access is provided as-is, may change or end at any time, and does not entitle you to free access to paid features after the beta ends. Features available during the beta may be changed, limited, or removed.

5.3 Paid Plans

The following paid subscription plans are available:

Plan features and current prices are described at traxmon.app/pricing.html and are subject to change with reasonable notice. Some features, such as screenshot scanning, may be subject to reasonable usage limits.

5.4 Billing

Subscriptions are billed monthly in advance. All payments are processed by Stripe, Inc. By subscribing, you authorise Stripe to charge your payment method each month until you cancel. Traxmon never has access to your full card details.

5.5 Auto-Renewal

Subscriptions automatically renew at the end of each monthly billing period unless cancelled. You may cancel at any time via the Stripe Customer Portal. Upon cancellation, your subscription will remain active through the end of the current billing period, after which it will revert to the free tier. Data you saved while subscribed is not deleted when your account reverts to the free tier.

5.6 Refund Policy

All subscription fees are non-refundable, except where required by applicable law. We do not issue refunds or credits for partial months. If you cancel your subscription, you will retain access to paid features until the end of your current billing period. No further charges will be made after cancellation.

5.7 Price Changes

We reserve the right to change subscription pricing. We will provide at least 30 days' notice of any price increase to your registered email address. Your continued subscription after the price change takes effect constitutes acceptance of the new pricing.

5.8 Taxes

You are responsible for any applicable taxes associated with your subscription.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

7. Your Pokémon GO Account Compliance

Traxmon is a reference and tracking tool only. We do not automate gameplay, interact with Niantic's servers, or provide any functionality that violates the Pokémon GO Terms of Service. You are solely responsible for ensuring your use of Traxmon complies with Niantic's Terms of Service and any other applicable Pokémon GO policies. Traxmon assumes no liability for any action Niantic may take against your Pokémon GO account for any reason.

8. Data Accuracy and Third-Party Content

Traxmon provides reference information such as species lists, variant availability, and in-game search strings, and may read information from screenshots you upload. We make no warranties or representations regarding the accuracy, completeness, or timeliness of this information or of any results produced from screenshots. Game content may change at any time without notice. You should review your tracking data and verify important information against the game itself.

9. Intellectual Property

9.1 Our Content

The Traxmon name, logo, application design, user interface, and original written content are the intellectual property of Traxmon and may not be reproduced, distributed, or used without our prior written consent.

9.2 Your Content

You retain ownership of any data you input into the Service (such as your Pokédex tracking data and account labels). By using the Service, you grant us a limited licence to store and process this data solely to provide the Service to you.

9.3 Third-Party IP

All Pokémon-related intellectual property, names, and imagery referenced within the Service are the property of their respective owners. Traxmon makes no claim of ownership over such property.

10. Account Suspension and Termination

10.1 Termination by Us

We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, for conduct that we determine violates these Terms, is harmful to other users, the Service, or third parties, or for any other reason we deem appropriate.

10.2 Effect of Termination

Upon termination of your account, your right to use the Service immediately ceases. If your account is terminated for cause, you are not entitled to a refund of any prepaid fees. Any data associated with a terminated account may be deleted in accordance with our Privacy Policy.

10.3 Appeals

If you believe your account was terminated in error, you may contact us at support@traxmon.app to request a review.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted service. We do not warrant that the Service will be error-free, secure, or available at all times.

Traxmon is not responsible for any data loss, including Pokédex tracking data. Your tracking data is stored in your account; we take reasonable steps to protect it, but you use the Service at your own risk.

12. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Traxmon be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or loss of goodwill, arising out of or relating to your use of or inability to use the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.

To the extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total amount you paid to Traxmon in the twelve (12) months preceding the claim, or (b) ten US dollars ($10.00).

13. Indemnification

You agree to indemnify, defend, and hold harmless Traxmon and its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your violation of any applicable law.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Virginia, and you consent to personal jurisdiction in such courts.

If you are a consumer in the EU or UK, mandatory consumer protection laws of your country of residence may apply in addition to the above.

15. Changes to the Service

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service. Where a paid subscription is active, we will make reasonable efforts to provide at least 14 days' notice before discontinuing the Service entirely.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Traxmon with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

18. Contact Us

For any questions about these Terms, please contact:

Traxmon LLC
Email: support@traxmon.app
Website: traxmon.app

This document was last updated on October 28, 2026. Traxmon is an independent third-party application and is not affiliated with Niantic, Inc., The Pokémon Company, or Nintendo.